Written by: Ted Colella — West Palm Beach, Florida
Monday, June 14, 2021Working with Keith to find the perfect diamond and setting for my now fiancé was a wonderful and stress-free experience. Like most guys, in the beginning of the process I was not well versed in diamonds, but Keith took a very comprehensive approach with me.
Our first phone call was not about the diamonds he could offer, but a complete walk through of the process, points I could do more research on, and things to just be aware of. After that call I sent Keith the specifications I was looking for. He sent me back fantastic options matching my specific specs. In addition to NYC Wholesale Diamonds, I looked at Blue Nile and Rare Carat. None of their stones were able to compete with Keith’s selection.
Then there is Keith’s unrivaled customer service. I am a very calculated and meticulous guy. Throughout the process I exchanged 61 emails and 13 phone calls with Keith. No one else is going to be that attentive or care that much. He made engagement ring shopping a truly memorable experience and I couldn’t be more grateful. Keith earned himself a lifelong customer.